User Agreement & Policies

Legal & Compliance

Privacy Policy
Privacy Policy

Velto LTD ("Velto" or"we") respects your privacy and is committed to protecting your personal data. This privacy policy will explain how our organisation uses the personal data we collect from you when you engage with our services.

Cookie Policy
Cookie Policy

This Cookie Policy of Velto LTD reflects our commitment to global best practices regarding cookies, pixels, beacons, and similar technologies. We understand the importance of your privacy and strive to manage these technologies responsibly to enhance your experience with our services.

Terms Of Use
Terms Of Use

These terms and conditions apply between you, the User of this Website , and Velto Ltd, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights.

Ethics and Safety
Ethics and Safety

At Velto, we are committed to upholding the highest standards of ethics and safety in the development and deployment of artificial intelligence and automation technologies. Our mission is to use the power of leading-edge technologies responsibly, ensuring that they contribute positively to society, businesses, and individuals.

Privacy Policy
Privacy Policy

Velto LTD ("Velto" or "we") respects your privacy and is committed to protecting your personal data. This privacy policy will explain how our organisation uses the personal data we collect from you when you engage with our services.

Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?
Velto collects the following data:

- Personal identification information (name, email address, phone number, etc.)
- Usage Data: Information about your interactions with our website and services.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to collect data about your browsing behaviour.

How do we collect your data?
You directly provide Velto with most of the data we collect. We collect and process data when you:

- Engage with us for our AI solution services.
- Voluntarily complete a customer survey or provide feedback via email.
- Use or view our website via your browser's cookies.

How will we use your data?
Velto collects your data so that we can:
- Process your payment and manage your account.
- Email you with special offers on other services we think you might like.
- Provide our services and respond to your enquiries.
- Improve and customise our services.
- Send you updates, newsletters, or promotional materials (you can opt out at any time).
- Comply with legal obligations and protect our rights.

When Velto processes your payment, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent transactions.

How do we store your data?
Velto securely stores your data at [location and describe security precautions taken].

Velto will keep your [enter type of data] for [enter time period]. Once this time period has expired, we will delete your data by [enter how you delete users' data].

Marketing
Velto would like to send you information about services of ours that we think you might like.
If you have agreed to receive marketing, you may opt out at a later date.
You have the right at any time to stop Velto from contacting you for marketing purposes.If you no longer wish to be contacted for marketing purposes, please inform us.

What are your data protection rights?
Velto would like to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data from Velto. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Velto correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that Velto erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Velto restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Velto’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Velto     transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you.If you would like to exercise any of these rights, please contact us at our email: info@velto.co.uk or call us at: +447535247708

What are Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How Do We Use Cookies?
Our Company uses cookies in a range of ways to improve your experience on our website

What Types of Cookies Do We Use?
There are several different types of cookies; however, our website uses:

Functionality: Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These preferences could include your language preference and location. We use a combination of first-party and third-party cookies for this purpose.

Advertising: Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address. Our Company occasionally shares limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners.
This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.[Add any other types of cookies your company uses]

How to Manage Cookies
You can configure your browser not to accept cookies, and the above website provides instructions on how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy Policies of Other Websites
The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy
Our Company regularly reviews its privacy policy and posts any updates on this web page. This privacy policy was last updated on 14 November 2023.

How to Contact Us
If you have any questions about Our Company's privacy policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@velto.co.uk
Call us: +447535247708

How to Contact the Appropriate Authority
If you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

TERMS AND CONDITIONS
TERMS OF USE

TERMS AND CONDITIONS OF USE
Introduction
These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by your own terms and conditions), and Velto LTD, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Velto LTD and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Velto LTD and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual Property and Acceptable Use

1.
All Content included on the Website, unless uploaded by Users, is the property of Velto LTD, our affiliates, or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software, and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights, and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo, or service mark displayed on the site without the owner’s prior written permission.
2. You may, for your own personal, non-commercial use only, do the following:a. retrieve, display, and view the Content on a computer or mobile device.
3.You must not otherwise reproduce, modify, copy, distribute, or use for commercial purposes any Content without the written permission of Velto LTD.

Prohibited Use

4.
You may not use the Website for any of the following purposes:
a. in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;
b. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
c. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Links to Other Websites

5. This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Velto LTD or that of our affiliates.
6. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
7. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Privacy Policy and Cookies Policy

8.
Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference.


Availability of the Website and Disclaimers
9.
Any online facilities, tools, services, or information that Velto LTD makes available through the website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility, and satisfactory quality. Velto LTD is under no obligation to update information on the Website.

10. Whilst Velto LTD uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses, and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details, and their computers.

11. Velto Ltd accepts no liability for any disruption or non-availability of the Website.

12. Velto Ltd reserves the right to alter, suspend or discontinue any part (or the whole) of the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of Liability

13.
Nothing in these terms and conditions will:(a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable;(b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or(c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

14. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

15. To the maximum extent permitted by law, Velto LTD accepts no liability for any of the following:
a. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill, or commercial opportunities;
b. loss or corruption of any data, database, or software;
c. any special, indirect, or consequential loss or damage.

General

16.
You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

17. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

18. Complete Agreement
These terms and conditions, together with the Privacy Policy and Cookies Policy, contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements, or agreements that might have taken place in relation to the terms and conditions.

19. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

20. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

21. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

22. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts. Velto LTD

Details
Velto LTD is a company incorporated in England and Wales with registered number 15233558 whose registered address is: 76 Cedar Avenue. You can contact Velto LTD by email at info@velto.co.uk.

Ethics and Safety
Ethics and Safety

Ethics and Safety Statement
At Velto, we are committed to upholding the highest standards of ethics and safety in the development and deployment of artificial intelligence and automation technologies. Our mission is to use the power of leading-edge technologies responsibly, ensuring that they contribute positively to society, businesses, and individuals.

1. TRANSPARENCY AND ACCOUNTABILITY:
We are dedicated to transparency in our AI systems’ design and functionality. Our algorithms and automation processes are developed with accountability in mind, and we strive to provide clear insights into how our technologies operate.

2. FAIR AND INCLUSIVE PRACTICES:
We adhere to principles of fairness and inclusivity and check to ensure that our AI solutions are designed to avoid bias and discrimination, promoting equal opportunities and access forall individuals and communities.

3. PRIVACY PROTECTION:Respecting user privacy is paramount. We prioritise the protection of personal information and adhere to all relevant data protection regulations. Our AI systems are created withprivacy in mind and as the default position.

4. SECURITY MEASURES:The security of our AI systems and the data they handle is a leading priority. We implement robust security measures to safeguard against unauthorised access, data breaches and other potential threats.

5. HUMAN-CENTRIC APPROACH:We recognise the importance of maintaining a human-centric approach to technology. Our AI solutions are developed to augment human capabilities, fostering collaboration, and enhancing productivity.

6. CONTINUOUS EVALUATION AND IMPROVEMENT:
We are committed to continuous evaluation and improvement of our AI systems. Regular assessments are conducted to identify and address ethical considerations, ensuring our technologies align with or even go beyond evolving ethical standards.

7. ADHERENCE TO REGULATIONS: We operate in accordance with all applicable laws and regulations governing AI and automation. We aim to ensure that our commitment to legal compliance extends to international, national, and regional standards.

8. ETHICAL DECISION-MAKING:
Our team is dedicated to making ethical decisions throughout the development, deployment, and maintenance of AI solutions. We actively engage in ethical discussions and seek external input to ensure a well-rounded perspective.

9. COMMUNITY ENGAGEMENT:
We actively engage with the communities we serve to understand their concerns and expectations regarding AI and automation. This open dialogue helps us to incorporate diverse perspectives into our ethical considerations.

10. SOCIAL RESPONSIBILITY:
Recognising the broader societal impact of AI, we actively pursue initiatives that contribute positively to social well-being. We are committed to leveraging technology for the greater good and addressing societal challenges.

By embracing these principles, Velto aims to foster trust, drive innovation responsibly and contribute to a future where AI and automation enhance the well-being of individuals and communities. 

Velto Ltd
13 August 2023